The number 0321803600 is officially linked to Bank Islam Malaysia Berhad, a major Islamic financial institution in Malaysia. Multiple sources, including Truecaller and WhoseNo, confirm this number belongs to Bank Islam’s customer care or debt collection department. The bank uses this line for account-related communications, particularly for payment reminders and loan follow-ups.
Reports indicate the number is active in Malaysia and occasionally in India, with call timings often noted during early evening hours. While the number is legitimate, its association with debt collection has led to mixed perceptions among recipients. Users frequently report calls from this number, sometimes outside standard business hours, raising concerns about persistence or aggressive outreach.
03 2180 3600 Phone Number
Is 0321803600 a Spam or Legitimate Number?
0321803600 is a legitimate number registered under Bank Islam Malaysia, but it has been flagged for spam-like behavior due to frequent and unsolicited calls. Truecaller data shows 181 user comments, with many labeling it as a nuisance. The Malaysian Communications and Multimedia Commission (MCMC) has not blacklisted it, confirming its authenticity for official bank use.
Despite its legitimacy, the number’s reputation suffers from complaints about excessive calls, especially for debt collection. Some users report receiving calls even after resolving their dues, while others suspect phishing attempts due to requests for personal details. Bank Islam’s official scam alerts advise customers to verify callers before sharing sensitive information.
What Do People Say About Calls from 0321803600?
Public feedback on 0321803600 highlights frustration with repetitive and intrusive calls. On platforms like WhoseNo and PhoneNumbers.ie, 22 ratings classify it as “neutral-unknown,” with descriptions of AI-generated job offers—a tactic unrelated to Bank Islam’s operations. This discrepancy suggests potential spoofing or misuse by third parties.
Verified Bank Islam customers acknowledge receiving legitimate calls from this number but criticize its approach. Complaints cite aggressive tone, calls during weekends, and lack of resolution after repeated contact. The bank’s website acknowledges such concerns, urging customers to report suspicious activity directly to their fraud department.
Should You Answer Calls from 0321803600?
Answer the call only if you are a Bank Islam customer expecting communication about your account or loans. The bank uses this number for legitimate purposes, but caution is necessary. Cross-check any requests for personal data by calling Bank Islam’s verified customer service line.
If you have no affiliation with Bank Islam, treat calls from 0321803600 with skepticism. Reports of scams, including fake job offers, indicate possible number spoofing. Block the number if calls persist without relevance to your financial activities. Bank Islam’s official stance discourages sharing OTPs or passwords over unsolicited calls.
How Does Bank Islam Address Complaints About 0321803600?
Bank Islam’s website features a dedicated Scam Alert page warning customers against fraudulent calls. The bank explicitly states that legitimate staff will never ask for passwords or OTPs. Customers dissatisfied with call practices can lodge complaints through the bank’s official channels or Bank Negara Malaysia’s consumer feedback system.
The complaints unit, led by Encik Abdul Majid Abdul Kadir, handles grievances related to customer care. Bank Islam’s Menara headquarters in Kuala Lumpur serves as the physical contact point for escalated issues. Transparency measures include publishing scam alerts and educating customers on identifying genuine communications.
What Are the Alternatives to Engaging with 0321803600?
Bank Islam customers can bypass unsolicited calls by using the bank’s official app or online banking portal for account updates. The website provides secure messaging tools for direct queries, reducing reliance on phone communication. For debt-related concerns, visiting a branch ensures face-to-face verification.
Non-customers receiving calls from 0321803600 should report the number to Bank Islam’s fraud team or MCMC. Truecaller’s spam-blocking feature can filter future calls. Bank Islam’s website lists verified contact numbers, ensuring customers avoid impersonators.