The phone number 0321062000 is owned and operated by Telekom Malaysia (TM), specifically for its Unifi broadband services. TM is the largest telecommunications provider in Malaysia and uses this number for customer outreach, including telemarketing, service quality checks, and technical support coordination. The number is listed as an official Unifi contact on TM’s website, confirming its legitimacy for business-related communications.
Multiple third-party platforms, such as WhoCallsMe and Whoseno, also identify 0321062000 as a TM/Unifi number. These sources corroborate that the number is tied to TM’s operations, particularly for promotional offers and service follow-ups. While the number is legitimate, reports of suspicious calls linked to it suggest that scammers may occasionally spoof it to impersonate TM representatives.
03 2106 2000 Phone Number
Is 0321062000 a Spam or Legitimate Number?
0321062000 is a legitimate number used by TM/Unifi for official communications. The company has publicly listed this number among its approved telemarketing and customer service contacts. Users frequently receive calls from this number regarding Unifi package upgrades, service appointments, or customer feedback surveys.
Despite its official status, some individuals report receiving silent calls or suspicious requests from callers claiming to represent Unifi. TM has issued warnings on platforms like Facebook, advising customers to verify the caller’s identity before sharing personal information. Scammers sometimes spoof legitimate numbers, so caution is necessary even when the caller ID appears authentic.
What Do People Say About Calls From 0321062000?
Feedback about 0321062000 varies, with many users confirming they received legitimate calls from TM/Unifi about service promotions or technical follow-ups. For example, discussions on Lowyat Forum mention this number in the context of Unifi’s customer outreach efforts. Users describe calls offering faster internet upgrades or reminders about service appointments.
However, some reports indicate unusual activity, such as silent calls or requests for sensitive data. A Facebook post by TM Group alerts customers to potential scams where fraudsters impersonate Unifi staff. These mixed experiences highlight the importance of verifying the caller’s purpose before engaging further.
Should You Answer Calls From 0321062000?
Answering calls from 0321062000 is generally safe since it is a verified TM/Unifi number. The company uses this line for service-related communications, so ignoring it may delay important updates about your account or promotions. Legitimate calls typically involve offers for Unifi upgrades, service confirmations, or customer satisfaction surveys.
If the caller requests personal information like passwords or payment details, end the call immediately and contact TM/Unifi through their official customer service channels. TM’s website and social media pages provide direct contact methods to confirm whether the call was genuine. Staying vigilant helps avoid potential scams while ensuring you don’t miss legitimate communications.
How Does TM/Unifi Use 0321062000?
TM/Unifi employs 0321062000 primarily for telemarketing and customer engagement. The number is part of their outbound calling system for promoting new broadband packages, conducting service quality checks, and scheduling technician visits. Official announcements from Unifi list this number among their authorized contact points for customer interactions.
Some users report receiving calls about exclusive deals or troubleshooting requests. These calls align with TM’s standard business practices. However, inconsistencies in caller behavior—such as abrupt disconnections or aggressive sales tactics—have led to occasional skepticism. TM encourages customers to cross-check any suspicious calls with their official support teams.
What Precautions Should You Take With Calls From 0321062000?
When receiving a call from 0321062000, confirm the caller’s purpose before disclosing any personal or account details. TM/Unifi representatives will never ask for sensitive information like passwords or credit card numbers over the phone. If the caller insists on such details, treat it as a red flag and disconnect.
Verify unexpected offers or service alerts by contacting TM/Unifi through their official hotline (100) or website. Their customer service team can confirm whether the call was legitimate. This step ensures you avoid potential fraud while staying informed about genuine service updates.